Hotpoint Appliances Kenya: Customer Care, Products, and Services Overview

Welcome to Hotpoint Appliances Kenya, your one-stop destination for a wide array of high-quality home and electronic products. We pride ourselves in offering exceptional customer service, ensuring that your shopping experience is as seamless as possible.

Contact Information

For any inquiries or assistance, please reach out to our customer care line at 0800 720 404. Our dedicated team is here to help you with all your needs.

Explore Our Product Range

At Hotpoint, we offer a diverse selection of appliances categorized for your convenience:

Televisions

• By Brand:
  • Von
  • LG
  • Samsung
  • Hisense
• By Size:
  • 24” to 32”
  • 40” to 49”
  • 50” to 59”
  • 60” to 70”
  • 75” & Above
• By Feature:
  • Smart
  • 4K UHD
  • OLED
  • QLED

Audio Systems

• By Type:
  • Soundbars
  • Home Theatre Systems
  • Portable Speakers
• By Brand:
  • LG
  • Samsung
  • JBL
  • Sony

Refrigerators & Freezers

• Types:
  • Single Door
  • Double Door
  • Chest Freezers
• By Brand:
  • Von
  • LG
  • Samsung

Washing Machines

• By Type:
  • Top Loaders
  • Front Loaders
  • Twin Tubs

Kitchen Appliances

• Essentials:
  • Coffee Makers
  • Blenders
  • Toasters

Exclusive Offers and Services

We also provide exclusive benefits to enhance your shopping experience:

• Free next-day delivery in Nairobi, Mombasa, and Eldoret.
• Click & Collect services available from our numerous retail outlets.
• Expert installation services for your purchased products.
• Flexible financing options through our partners.
• Secure payment methods including M-Pesa and cards upon delivery.

Product Example: LG 43″ FHD Smart TV

Check out the LG 43″ 43LM6370PVA FHD Smart TV, featuring:

• Quadcore Processor with ThinQ AI
• FHD Smart TV with Active HDR and Dynamic Colors
• Multiple connectivity options: BT, HDMI, USB, Wi-Fi, and LAN

Now available for KES 44,995 (originally KES 48,995).

Customer Engagement

We encourage you to share your experiences with our products. Your feedback is essential in helping us improve our services. Join the conversation on social media or leave a review on our website.

At Hotpoint, we are committed to providing you with the best products and exceptional customer service. Explore our extensive range today!