Ally.com Service Status and Customer Support Contact Information

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Customer Support Contacts

If you need assistance, here are the contact numbers for various services:

Banking Support

  • Within the U.S.: 1-877-247-2559
  • Outside the U.S.: +1-757-247-2559
  • Available 24/7

Investment Assistance

  • Within the U.S.: 1-855-880-2559
  • Outside the U.S.: +1-818-459-4591
  • Available 24/7

Auto Loans

  • Within the U.S.: 1-888-925-2559
  • Outside the U.S.: +1-316-652-6430
  • Available Monday to Friday, 8 AM – 11 PM ET; Saturday, 9 AM – 7 PM ET

Home Loans

  • Within the U.S.: 1-855-256-2559
  • Available Monday to Friday, 8 AM – 10 PM ET; Saturday, 10 AM – 4 PM ET

Lending Support

  • Within the U.S.: 1-888-568-0186
  • Available Monday to Saturday, 8 AM – 10 PM ET

Fraud Prevention

  • Within the U.S.: 1-833-226-1520
  • Available 24/7

For further assistance, don’t hesitate to reach out to the appropriate number listed above. Ally Financial Inc. has been committed to providing customer service since 2009, ensuring that help is available whenever you need it.

  • December 6, 2024