Ally.com Service Interruption and Customer Support Contacts

It seems there’s an issue accessing Ally.com at the moment. If you’re trying to get in touch or need assistance, here are some helpful resources.

Contact Information for Ally Services

Banking Services

If you require assistance with banking, you can reach the customer service team at:

  • Phone (U.S.): 1-877-247-2559
  • Phone (Outside U.S.): +1-757-247-2559

Customer support is available 24/7 for your convenience.

Investment Services

For inquiries related to investments, contact:

  • Phone (U.S.): 1-855-880-2559
  • Phone (Outside U.S.): +1-818-459-4591

Support is available around the clock to assist you.

Auto Financing

If you have questions or need help with auto loans, reach out to:

  • Phone (U.S.): 1-888-925-2559
  • Phone (Outside U.S.): +1-316-652-6430

Customer service hours are Monday to Friday from 8 AM to 11 PM ET and Saturday from 9 AM to 7 PM ET.

Home Loans

For home loan inquiries, please call:

  • Phone (U.S.): 1-855-256-2559

Support is available Monday to Friday from 8 AM to 10 PM ET and Saturday from 10 AM to 4 PM ET.

Lending Services

For any lending-related questions, you can contact:

  • Phone (U.S.): 1-888-568-0186

Support is available Monday through Saturday from 8 AM to 10 PM ET.

Fraud Prevention

If you suspect any fraudulent activity, it’s crucial to respond quickly. You can report fraud by calling:

  • Phone: 1-833-226-1520

Fraud support is available 24/7 to help you protect your account.

© 2009–2022 Ally Financial Inc.

  • December 6, 2024