PlayStation Plus Subscription Terms: Cancellation, Promotions, and Content Access

Understanding PlayStation Plus: Subscription, Cancellation, and Features

1. What is PlayStation Plus?

PlayStation Plus is a subscription service that offers ongoing access to various gaming benefits for a recurring fee. This fee is automatically charged at the current standard rate on the PlayStation Store based on the frequency you select at the time of purchase. If your account balance is insufficient when a payment is due, the cost will be deducted from your default payment method to ensure continued service.

2. How to Cancel Your Subscription

You can cancel your PlayStation Plus subscription at any time. When you do, your subscription will remain active until the end of your current billing cycle or trial period. While future payments will cease, note that there are no refunds for previously made payments. This cancellation policy is in addition to any rights you might have under local laws regarding purchase cancellations.

To cancel your subscription:

  • On PS5: Navigate to Settings > Users and Accounts > Account > Payment and Subscriptions > Subscriptions.
  • On PS4: Go to Settings > Account Management > Account Information > PlayStation Subscriptions.

For other devices, check the PlayStation Support page for guidance.

3. Promotional Offers

Promotional offers and discounts may apply to PlayStation Plus subscriptions and other digital content on the PlayStation Store. These offers can be time-limited and may vary by location and subscriber status. Once a promotional period ends, your subscription will automatically renew at the standard price unless canceled.

If available in your region, you can try PlayStation Plus for free through a limited-time trial. At the end of the trial, your subscription will convert into an ongoing one, which will charge you based on the frequency you selected. To avoid this automatic transition, ensure you cancel before the trial concludes. You will still have access to the benefits until your trial ends, even if you cancel early.

To sign up for a free trial, a credit/debit card or PayPal account linked to your PlayStation Network account is required. Eligibility for free trials may vary, and each user is typically permitted only one trial unless stated otherwise.

4. PlayStation Plus Content and Features

Access to PlayStation Plus content varies by platform, region, subscription tier, user age, and account type. The availability of games and features can change, and an active subscription is necessary to maintain access to these benefits. Additionally, some games may only be available for a limited time.

When you download games, you can play them as long as your subscription is active and the games remain part of the service. If your subscription lapses or a game is removed, any add-ons or virtual currency purchased for that game will be inaccessible until you renew your subscription or buy the game separately.

Keep in mind that the performance and quality of PlayStation Plus content can depend on your internet connection and location. Some features may require additional applications on your console, and the effectiveness of these may differ based on your device setup.

5. Age Requirements

Access to PlayStation Plus services is restricted based on user age and parental controls. In the U.S. and Canada, users must be at least 7 years old to create a PlayStation Network account, while in several Latin American countries, the minimum age is 13. Users under the legal age must obtain parental consent to establish an account, and they may face restrictions on certain content and services.

6. Additional Information

Content available through PlayStation Plus is intended for personal, non-commercial use on authorized PlayStation devices. All rights related to this content are reserved by Sony Interactive Entertainment and its affiliates.

A stable broadband connection is essential for downloading and accessing various features. While internet access is mandatory for online gameplay, additional hardware or storage may be required to utilize certain features. Be aware that the services and offerings of PlayStation Plus are subject to change without prior notice.

For more details on service limitations and terms of use, refer to the official PlayStation legal documentation.

  • December 6, 2024