Contact Information for Ally Credit Card Support
For any inquiries or assistance, feel free to reach out to us using the methods outlined below.
Contact Information
Phone Support
If you need immediate assistance, please call us:
- Within the U.S.: 1-888-366-2559
- International Calls: 1-412-402-6500
Mailing Address
You can also reach us by mail. Here are the relevant addresses:
- For Ally Credit Card inquiries:
- P.O. Box 9222
- Old Bethpage, NY 11804-9222
- To send a payment:
- P.O. Box 660371
- Dallas, TX 75266-0371
Please ensure that you include your account number on your check. It’s advisable to mail your payment at least 7-10 days before the due date to allow for adequate delivery and processing time.
Important Documents
© 2024 Ally Financial Inc. All rights reserved. The Ally Mastercard® is issued by Ally Bank, Member FDIC, under license from Mastercard® International.
Need Help?
If you require further assistance, don’t hesitate to get in touch through the above channels. We’re here to help!